Rooms

Description

The property consists of 364 rooms.
Seek out an outstanding experience and an unforgettable vacation where luxury resides. Visit Crystal Bay Resort and relax amidst its exquisite modern architecture with its choice of refined material. Nestled directly at a sandy beach with a private lagoon of the Red Sea, the 5-star deluxe resort comes with a wonderful garden surrounding. Located 20 km to Hurghada Center and 15 km to the Hurghada International Airport, the resort features a distinctive location.
Highlights:
• Luxury resort on a private beach lagoon
• 364 rooms on a footprint of 115000m2
• Modern chic architecture
• Fabulous suites with private pool/ jacuzzi and beach cabana
• 1 buffet and 6 à la carte restaurants (unlimited visits when booking all-inclusive)
• Royal club privileges upon booking selected suites

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Policies

In Order to make your stay as pleasant as possible, the hotel’s Management requests your co-operation in observing the following as an agreement between the guest and 12FLY Hotel under which rooms are permitted to be used by the guest(s):-

Check-in / Arrival Check-in time is at 2.00 pm; please present your Identity card, Passport or Temporary Residence Card upon Check-in. By Law visitors must present personal documents for hotel records upon request such as hotel voucher / confirmation.
Check out / Departure Check out time is at 12.00 noon; please inform the reception if you wish to retain your room beyond this time. Extension will be given depending on the availability.
Early Check-in & Late Check-out We are pleased to accommodate early arrival, subject to availability. Please make your request as early as possible to ensure availability. To guarantee early arrival, the room must be booked and paid for the prior night. Hourly extension at 10.00MYR exclude tax per hour for the first two hour. A 50% of the room charge will be applied between the 3rd hour to 6th hour but not exceed 6.00PM. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.
Settlement of Bills Bills must be settled upon check-in either by cash or credit card, personal cheques are not accepted.
Cancellation Policy, No-Show & Short Stay Bookings that have been confirmed and subsequently cancelled less than 3 days from check–in, we will charge a cancellation fee of 1 night’s stay for each room booked to your credit card. In the event of a “No Show” or short stay, we will charge for the entire length of stay. High season cancellation for stays from 21 December to 1 January (Christmas & New Year), for cancellation received less than 3 days from check-in, 100% will be charged.
Lost & Found Should any guests lose personal belongings while staying at the Hotel, if recovered, the item will be recorded as 'found'. Hotel keeps detailed records of all 'found' items, and will make a reasonable effort to contact the guest if an item is left in the hotel's guest room after the guest has checked-out which will be placed in our Lost & Found store/safe box. We will ship items back at the owner's expense upon request. Any items, which are not claimed within ninety (90) days, will be donated to a local charity or discarded.

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Km 20 Hurghada -Safaga Road -Redsea-Egypt, 20 Box 3, Hurghada, Hurghada, Egypt

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Rooms

Description

Gallery

Amenities

Categories

Room Types

Hotel Style

Room Features

Policies

Reviews

Post Your Review Cancel reply

Km 20 Hurghada -Safaga Road -Redsea-Egypt, 20 Box 3, Hurghada, Hurghada, Egypt

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