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Nestled among icy mountain streams, shimmering alpine lakes and majestic snow-capped peaks beckons a destination of note: Welcome to The St. Regis Aspen Resort in Aspen, Colorado. Where to begin depends on the season. Wintertime offers world-renowned skiing and snowboarding, ice skating, snowmobiling and dog sledding. Summer brings fly fishing, horseback riding, mountain biking and whitewater rafting. Year round, guests enjoy the Remède Spa, a 24-hour fitness center and an ideal location at the base of Aspen Mountain, within walking distance to Aspen's ultra exclusive shops, restaurants and entertainment. The allure is evident from the moment you pull into the grand porte-cochere. Bags are whisked away and you are guided, unburdened, to opulently appointed quarters. The resort features 179 guest rooms and suites including 15 One Bedroom Suites, two Loft Suites with fireplaces, five Junior Suites and three Presidential Suites. All Suites feature Signature St. Regis Butler Service. From everyroom patrons take in sweeping views of the Roaring Fork Valley and enjoy luxurious touches such as flat-screen televisions and Bose sound systems.

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In Order to make your stay as pleasant as possible, the hotel’s Management requests your co-operation in observing the following as an agreement between the guest and 12FLY Hotel under which rooms are permitted to be used by the guest(s):-

Check-in / Arrival Check-in time is at 2.00 pm; please present your Identity card, Passport or Temporary Residence Card upon Check-in. By Law visitors must present personal documents for hotel records upon request such as hotel voucher / confirmation.
Check out / Departure Check out time is at 12.00 noon; please inform the reception if you wish to retain your room beyond this time. Extension will be given depending on the availability.
Early Check-in & Late Check-out We are pleased to accommodate early arrival, subject to availability. Please make your request as early as possible to ensure availability. To guarantee early arrival, the room must be booked and paid for the prior night. Hourly extension at 10.00MYR exclude tax per hour for the first two hour. A 50% of the room charge will be applied between the 3rd hour to 6th hour but not exceed 6.00PM. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.
Settlement of Bills Bills must be settled upon check-in either by cash or credit card, personal cheques are not accepted.
Cancellation Policy, No-Show & Short Stay Bookings that have been confirmed and subsequently cancelled less than 3 days from check–in, we will charge a cancellation fee of 1 night’s stay for each room booked to your credit card. In the event of a “No Show” or short stay, we will charge for the entire length of stay. High season cancellation for stays from 21 December to 1 January (Christmas & New Year), for cancellation received less than 3 days from check-in, 100% will be charged.
Lost & Found Should any guests lose personal belongings while staying at the Hotel, if recovered, the item will be recorded as 'found'. Hotel keeps detailed records of all 'found' items, and will make a reasonable effort to contact the guest if an item is left in the hotel's guest room after the guest has checked-out which will be placed in our Lost & Found store/safe box. We will ship items back at the owner's expense upon request. Any items, which are not claimed within ninety (90) days, will be donated to a local charity or discarded.

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The St. Regis Aspen Resort

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