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This sophisticated and splendid hotel is conveniently located in the business district of Jabal Amman and is directly linked to Zara Expo, Jordan's exhibition and conference centre. Attractions in the area include the Coptic Church, King Abdullah I Mosque, Roman Theatre and the National Archaeological Museum. Moreover, Queen Alia International Airport is 38 km from the hotel. Guest rooms are air-conditioned and equipped with many modern amenities and superb features such as a minibar, Internet access and a marble bath with separate walk-in shower. Guests may find a choice of restaurants serving local and international dishes. In addition, the hotel features a nightclub and a bar offering light snacks and beverages. Leisure amenities include a fully equipped gymnasium, indoor and outdoor pool and a spa offering a variety of body/face treatments and massage services.

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In Order to make your stay as pleasant as possible, the hotel’s Management requests your co-operation in observing the following as an agreement between the guest and 12FLY Hotel under which rooms are permitted to be used by the guest(s):-

Check-in / Arrival Check-in time is at 2.00 pm; please present your Identity card, Passport or Temporary Residence Card upon Check-in. By Law visitors must present personal documents for hotel records upon request such as hotel voucher / confirmation.
Check out / Departure Check out time is at 12.00 noon; please inform the reception if you wish to retain your room beyond this time. Extension will be given depending on the availability.
Early Check-in & Late Check-out We are pleased to accommodate early arrival, subject to availability. Please make your request as early as possible to ensure availability. To guarantee early arrival, the room must be booked and paid for the prior night. Hourly extension at 10.00MYR exclude tax per hour for the first two hour. A 50% of the room charge will be applied between the 3rd hour to 6th hour but not exceed 6.00PM. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.
Settlement of Bills Bills must be settled upon check-in either by cash or credit card, personal cheques are not accepted.
Cancellation Policy, No-Show & Short Stay Bookings that have been confirmed and subsequently cancelled less than 3 days from check–in, we will charge a cancellation fee of 1 night’s stay for each room booked to your credit card. In the event of a “No Show” or short stay, we will charge for the entire length of stay. High season cancellation for stays from 21 December to 1 January (Christmas & New Year), for cancellation received less than 3 days from check-in, 100% will be charged.
Lost & Found Should any guests lose personal belongings while staying at the Hotel, if recovered, the item will be recorded as 'found'. Hotel keeps detailed records of all 'found' items, and will make a reasonable effort to contact the guest if an item is left in the hotel's guest room after the guest has checked-out which will be placed in our Lost & Found store/safe box. We will ship items back at the owner's expense upon request. Any items, which are not claimed within ninety (90) days, will be donated to a local charity or discarded.

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